Frequently Asked Questions
Everything you need to know about shopping with Little Switzerland
Where are your luxury fashion items shipped from?
All orders are fulfilled and shipped directly from our distribution centers in Switzerland and select European hubs to ensure the highest quality standards.
How long does international shipping take?
Standard international shipping typically takes 5-10 business days. We also offer express shipping options that deliver within 2-4 business days depending on your location.
What is your return policy for apparel and accessories?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that bespoke or personalized items are final sale.
Are the products authentic and certified?
Absolutely. Little Switzerland guarantees 100% authenticity for every brand we carry. Each luxury item comes with its original designer packaging and authenticity cards.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and local European payment methods like Klarna.
How can I track the status of my order?
Once your order has shipped, you will receive an email with a unique tracking number and a link to monitor your package's journey in real-time.